Dallmayr: transition to Microsoft Dynamics 365 Business Central
Dallmayr runs coffee vending machines and generates millions in annual revenue.
Key benefits for Dallmayr from moving to Dynamics 365 Business Central
Simpler work with data
Streamlined reporting
Process automation
Ability to focus on the company’s core goals
Engagement overview
Dallmayr Vending & Office, k.s. decided to migrate their information system in partnership with Artex. The project was complex, but thanks to dedicated work from both Artex’s consultants and developers and Dallmayr’s team, they successfully launched the system. The new Dynamics 365 Business Central platform handles operation, sales, and rental of beverage and food vending machines, coffee makers, and soda fountains. Dallmayr Vending & Office offers a wide range of beverage and snack vending machines that serve the HORECA segment plus corporate and office environments.
Implementing Business Central simplified and improved how they work with data, reporting, and process automation. Working with Artex was professional and fast. The company plans to keep developing reports and optimizing processes for maximum efficiency. They’d recommend Business Central to others thinking about migrating from Navision, pointing to its simplicity and the strong support from a multinational company behind it.
Implementing Microsoft Dynamics 365 Business Central
What has changed with the introduction of Business Central?
“Everything is available online, much better organized than in the old Navision. We work extensively with SharePoint, and we replaced all adjacent technologies. We didn’t connect the legacy ones to the new BC.”
How did this change your work? In what ways is it different from before BC?
“There was no COVID and no inflation before BC implementation, so it’s hard to compare. Still, most processes have settled, we can focus on our core business, and reporting and work have accelerated significantly.”
How long did it take to fully roll out BC in your company, and what challenges did you face?
“Thanks to Artex’s professionalism and the accountability of their people, we were able to operate at 95% within just a few days. We reached a full 100% within two weeks, which is excellent. We fine tuned other technologies and processes for a few more months. After six months, including the expected innovations, we were operating at 100%. Then we began to focus intensively on further development and enhancements to make work even more efficient and faster, including data and reporting.”
René Sion
Managing Director, Czech branch of Dallmayr Vending & Office, k.s.
API
Business Central
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